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Privacy Policy

Effective Date: 1/29/2025

At South Beach Geek LLC (“Company,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard information when you access or use our website(s), services, or any other interactions (collectively, “Services”). By using our Services, you agree to the collection and processing of your information as described in this Privacy Policy.

1. Scope & Definitions

  1. Scope. This Privacy Policy applies to all users of our Services, including prospective, current, and past customers. It also applies to any personal information collected through third-party platforms we utilize (e.g., Fiverr, Calendly, Zoom, or similar).
  2. Personal Data. “Personal Data” refers to any information that can identify you directly or indirectly, such as your name, email address, phone number, or other data linked to such identifiers.

2. Information We Collect

We may collect and process various types of information, including:

  1. Contact Information: Name, email address, phone number, or mailing address you voluntarily provide when scheduling services or creating an account.
  2. Payment Information: We may receive payment confirmations from third-party platforms such as Fiverr. We do not collect or store your credit card information directly.
  3. Session Data: Information you share during live Zoom sessions or provide via messages, emails, or forms.
  4. Technical Data: IP address, browser type, time zone, operating system, and other technical details gathered through cookies or analytics tools.
  5. Usage Data: Information about how you interact with our Services, such as pages visited, links clicked, or features used.
  6. Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your use of our Services. You can control the use of cookies at the individual browser level.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  1. Service Delivery: To provide, maintain, and improve our Services, including live Zoom sessions, website development, and related offerings.
  2. Communication: To send service updates, appointment confirmations, newsletters, or promotional materials, and to respond to your inquiries.
  3. Payment & Order Fulfillment: To confirm and verify payments, process orders, and link your Fiverr orders to your scheduled sessions.
  4. Customization: To understand your preferences and tailor our Services or recommendations to better serve you.
  5. Analytics: To analyze trends, monitor usage, and measure the effectiveness of our Services.
  6. Security & Compliance: To detect, investigate, and prevent fraudulent transactions or unauthorized access to our Services, and to comply with applicable laws and regulations.

4. Legal Bases for Processing (EU/EEA Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your Personal Data based on the following legal grounds:

  1. Consent: You have given consent to the processing of your Personal Data for one or more specific purposes.
  2. Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  3. Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
  4. Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our Services, except where such interests are overridden by your rights and interests.

5. How We Share Your Information

We do not sell or rent your Personal Data. We may share your information in the following circumstances:

  1. Service Providers: With third-party vendors, consultants, or partners who perform services on our behalf (e.g., payment processors, hosting providers, analytics partners). They are authorized to use your Personal Data only as necessary to provide services to us.
  2. Third-Party Platforms: To facilitate bookings, payments, or service integrations (e.g., Fiverr, Calendly, Zoom, or hosting services). Please review each platform’s privacy policy for more details on their data practices.
  3. Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your Personal Data may be transferred as part of that transaction.
  4. Legal Compliance: When required by law, court order, or subpoena, or if we believe disclosure is necessary to protect our rights, investigate fraud, or respond to a government request.

6. Data Retention

We retain your Personal Data only as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting obligations. When we no longer need your Personal Data, we will securely delete or anonymize it.

7. International Data Transfers

We operate in the United States. If you access our Services from outside the U.S., please note that your information may be transferred to, stored, or processed in the U.S. or other jurisdictions where our service providers are located. We implement safeguards to ensure an adequate level of data protection.

8. Your Rights

Depending on your location, you may have certain rights regarding your Personal Data, including:

  1. Access: Request information about the Personal Data we hold about you.
  2. Correction: Request that we correct inaccuracies in your Personal Data.
  3. Deletion: Request that we delete your Personal Data.
  4. Restriction: Request that we restrict the processing of your Personal Data.
  5. Objection: Object to the processing of your Personal Data.
  6. Data Portability: Receive a copy of the Personal Data you have provided in a structured, commonly used, and machine-readable format.
  7. Withdraw Consent: Withdraw your consent at any time, if processing is based on consent.

To exercise these rights, contact us at [Your Contact Email]. We may require verification of your identity before responding to such requests.

9. Security Measures

We employ commercially reasonable security measures to protect the confidentiality, integrity, and availability of your Personal Data. However, no transmission method over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

10. Children’s Privacy

Our Services are not directed at children under 18. We do not knowingly collect or solicit Personal Data from children under 18. If you believe that a child has provided us with Personal Data, please contact us immediately so we can remove that information.

11. Third-Party Websites

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party platforms. We encourage you to review the privacy policies of those websites or services.

12. Changes to This Privacy Policy

We may modify this Privacy Policy from time to time. The “Effective Date” at the top of this policy indicates when the latest changes were made. Your continued use of our Services after any modification constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

South Beach Geek LLC
145 Pine Haven Shores, #1000a
Shelburne, VT 05482 USA
support@southbeachgeek.com

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described above.